Friday, 22 August 2014

8 Customer Relation Officers wanted at TANESCO

Tanzania Electric Supply Company (TANESCO) is has 8 positions for Customer Relation Officers in Dar Es Salaam, Tanzania

Deadline: 31st August 2014

Terms: This is a fulltime position

Duties:  To provide quality customer service and ensure needs of the Company are met and efficient care is given to the Customers, over the telephone or through written correspondence; To ensure all technical faults are reported properly or documented (i.e. Temporary Breakdown) are closed and follow-up of the open issues and individual Customers are done timely to ensure minimal complain and effectiveness of our service to clients;  To handle all Customer care issues at the Region and become the Official first point of contact with a Customer to ensure no issues lay unattended and all complaints and cases are closed in the minimal time with less interruption to a Customer.

Education: Bachelor of Commerce – Marketing/Bachelor of Business Administration - Marketing/Bachelor of Business Administration (BBA)/Bachelor in International Business/Bachelor of Public Relations

Experience: At least three (3) years’ experience in related field

How to Apply:
If you are interested in the position, apply by sending a brief application letter, clearly stating why you should be considered for the position and how you will add value. With the letter, academic/professional certificates and concise curriculum vitae should be enclosed, showing briefly your achievement/accomplishments for you to deserve to be considered for the position and include two work references.

Senior Manager Human Resources,

TANESCO Ltd. Umeme Park Ubungo,
P. O. Box 9024 Dar es Salaam, Tanzania.