Job Title: Restaurant Manager
Dar es salaam
Application Deadline: 1st August 2014
Responsible for Head Waiters, Waitress, Stewards & House keepers
Report to General Managers
PRIMARY OBJECTIVE OF POSITION
Under the general guidance of the General Manager provide the highest food quality consistent with cost control and profitability margins of the restaurant’s kitchen to maximize guest satisfaction and food profitability by managing the food production in the kitchen. All work is carried out in line with the restaurant’s guidelines, the departmental business plans and service concepts.
TASKS, DUTIES AND RESPONSIBILITIES
-Audits food & beverage services and quality on a regular basis and develops and implements strategies to improve results.
-Plans and co-ordinates in-house activities and package plans with other section Management (sales, reservations,).
-Monitors present and future trends, practices and systems in the food & beverage industry to ensure that the restaurant's food & beverage operations are competitive in the market place.
-Selects and develops strategies to improve guest service and efficiency.
-Conducts weekly inspections of the food & beverage regions to ensure the properties are kept in the best condition, and recommends preventive maintenance to the General Manager where needed.
-Assures proper safety, hygiene, and sanitation practices are followed.
-Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of restaurant employees is maintained by all employees in the department
-Manage activities in the restaurant stewarding and management of staff.
-With Executive Chef, maintains an updated recipe file for all food and beverage items to include: sales history, sales mix, actual costs, potential costs, par stocks, production time.
-Monitors and facilitates communication between kitchen production and service staff.
-Monitors and makes sure the food & beverage departments follow all applicable laws.
-Utilizes leadership skills and motivation to maximize employee productivity and satisfaction.
-Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.
-Collaborates with HR to screen, interview and select potential Supervisors for department.
-Identifies training needs, and makes sure staff receives training, including skills training to provide consistent, reliable service.
-Conducts and guides supervisors, and defines and implements incentives and basic staff management activities such as: Performance appraisals, Coaching, Counseling, Discipline and grievance, Employee relations, Wage and salary administration, Compensation and benefits, Succession planning.
-Attends meetings and training required by the General Manager.
-Ensures guest satisfaction by attending to their requests and inquires courteously and efficiently.
-Accepts flexible work schedule necessary for uninterrupted service to restaurant guests and the restaurant's stakeholders.
Candidate must be available Immediately. You must be able to communicate excellently in English language orally and written,If you are interested in this role please contact Emmanuel hr urgently
Please send us the following;
COVER LETTER WITH CV / RESUME,COPY OF CERTIFICATES AND TESTIMONIALS .
HAND DELIVERED OR E MAIL IT via email@example.com
HUMAN RESOURCES MANAGER,
ALCOVE HOLDINGS LIMITED
DAR ES SALAAM.