Monday, 7 July 2014

Careers at Enrich Africa Ltd - Retail Management

Job Title: Retail Management (TZ_CE RETAIL MGMT)

Employer: Enrich Africa Ltd

Duty Station: Dar es Salaam

Application Deadline: 21st July 2014

Job Description:

Responsibilities:

Formulate and execute distribution, sales and branding to increase feet flow and boost sales e.g. retail to end-customers through effective in-store branding/promotions, merchandising, POSM, incentive programs etc;
Ensure development of retail business plans that will increase market share and sales (Volume and Value), and provide execution guidance;
Manage and drive customer satisfaction index (CSI) through effective relationship and performance management of Retail, Samsung Brand Shops (SBS) and Field Force (SRR’s & FSS’s) teams;
Responsible for the ‘look and feel’ of Retail, SBS and Field Force teams as per SEC guidelines;
Responsible for the delivery of CE Channel, SBS and Field Force team Volume & Value and e-warranty targets as per plans;
Ensure continuous transfer of skills and product knowledge to Channel, SBS and Field Force employees in liaison with CE Product Managers and Training teams;
Monitor Master Dealer’s selling price of all CE models and advising channel partners accordingly;
Management of MOU’s and agreements between Samsung Electronics Company (SEC), Channel, SBS and Field Force partners;
Responsible for managing weekly PSI and PFI mode between Channel and SBS partners;
Management of CE Channel Management business unit’s budget incorporating continuous review of resources and strategic plans into forecasts/reviews;

Provide oversight and leadership of Retail team performance management, staff recruitment as per approved headcount and budget, staff training and development key staff (talent differentiation);
Provide market intelligence reports with regards to trends, benchmarking, competitor comparison and brand measurements;
Recommend process and systems improvement to enhance quality and efficiency within the business;
Prepare periodic (weekly, monthly, quarterly etc) management and ad hoc reports.

The Person:

A Bachelor’s Degree or equivalent in Business Administration/Sales/Marketing/Social Science from a reputable institution;
Minimum 6 years’ experience in MCG/CE Vendor/Retail environment;
Minimum 3 years’ experience in Brand/Product Marketing role;
Proven experience in developing structured and cost effective brand development strategies;
Ability to lead process improvements resulting in improved service delivery, exploitation of technology and enhanced customer/end-user experience;
Proven experience in channel development and growth initiatives;
Proven experience in motivating Channel, SBS and Field Force teams to double their efforts to improve sales within the assigned region;
Entrepreneurial, self-starter with hands-on approach;
Knowledge of Samsung CE products will be an added advantage will be an added advantage.

How to Apply:

Send your CV via : michael@enrichafrica.org (cecilia@enrichafrica.org) (grace@enrichafrica.org) or (halima@enrichafrica.org)
For more info visit our site: www.enrichafrica.org
CALL:0684 523 442