Tuesday, 25 February 2014

IP NOC Engineer Job Vacancy at Tanzania Telecommunications Company Limited

Job Title: Engineer – IP NOC

Employer: Tanzania Telecommunications Company Limited

Duty Station:  Dar-es-salaam

Application Deadline: 27th February 2014

Summary
To ensure world class operation, administration and maintenance of core Next Generation Network (NGN) systems IP NOC Network Management & improvement on Customer systems in order to achieve set performance targets.


Reports To:-                Engineering Supervisor – IP NOC

Duties 
  • Use network tools and Network Management Systems to monitor the networks performance for the suitable customer services.
  • Work in the IP NOC section in a 24/7 shift schedule for the efficient and effective service delivery.
  • Proactively initiate incident management process and generate action plans for faults troubleshooting.
  • Perform frequent diagnosis on all IP network to examine customer faults and provide appropriate solutions.
  • Appropriate Management of the technical escalated issues and the trouble tickets.
  • Suitable coordination of NOC activities with field engineers, technicians, upstream service providers and equipment vendors/suppliers from first to last SLA procedures.
  • Provide a timely strong support to the field engineers and technicians on operation and maintenance activities.
  • Liaise with call centre, accounts executives or customers and provide frequent progress reports on fault resolution.
  • Timely preparations and issue shift reports.
  • Perform any other related duties as may be assigned by appropriate authorities.

Qualifications
•           Degree in Telecommunications, Electronics, Electrical or equivalent technical qualifications & CCNA or HCDA Certificate holder.
•           Minimum of three (3) years working experience on core Next Generation Network (NGN) and or IP NOC Network systems and services
•           Well Skilled in IP/MPLS data communication networks, Routing Protocols (RIP,OSPF, BGP, ISIS) and WAN Interfaces and technologies
•           Knowledge on broadband access technologies and networks (xDSL, Fiber and Wireless broadband), Huawei or Cisco network devices and Network Management Systems.
•           Effective time management and must be able to handle the pressure of work
 •          Ability to work on shift and irregular hours.
•           Ability to work in any other section requiring similar skills other than IP NOC.


How to Apply:
Please Apply Online Here
http://www.ttcl.co.tz/OnlineAppTTCL/Common_Login3.asp