Job Title: Branch Operations Manager
Employer: Maendeleo Bank PLC
Duty Station: Dar Es Salaam
Application Deadline: 15th Nov 2013
• Take leading role in mobilizing deposits and growing income
• Supervise all activities of the branch.
• Ensuring excellent customer service
• Ensure operational compliance to processes
• Create and analyze management information system reports
• Handle customer complains
• Preparing budget and projections for the branch business.
• Bring in new customers and boosts profits
• Perform other duties as may be directed or assigned by her/his supervisor.
• Sales and Marketing experience is essential
• Computer Literacy
• Ability to generate and analyze statistical reports, sales data and other pertinent information
• Well used in operational management Well used in driving quality service delivery
• Strong Leadership and Team building-skills
• Well versed in, reconciliations, clearing, ATM mgt, operations and control
• Ability to interpret and analyze systems generated reports.
• Being able to prepare reports for mgt consumption.
• Good communication skill
• Be a holder of a University Degree in a business related field from a recognized institution .
• The person should have a minimum of 4 years proven experience in branch and operations management at a senior level and should be able to demonstrate strong leadership skills.
• Passion and commitment to quality service performance
• Excellent organizational, planning and analytical skills
• Ability to work well under pressure with strict deadlines and limited
How to Apply:
Candidates meeting the job requirements shall submit a written application together with a detailed curriculum vitae so as to reach the under signed.Applicants shall indicate their postal address, e-mail address and telephone numbers (both mobile and land line). They shall also submit two names of referees with their contacts who shall be contacted for reference.
The Managing Director,
Maendeleo Bank PLC,
P.o Box 216
Dar es Salaam.
Only shortlisted candidates shall be contacted.