Monday, 11 November 2013

Branch Operations Manager Jobs at Maendeleo Bank PLC

Job Title: Branch Operations Manager

Employer: Maendeleo Bank PLC

Duty Station: Dar Es Salaam

Application Deadline: 15th Nov 2013

Job Description:

Key Accountabilities

Take leading role in mobilizing deposits and growing income
Supervise all activities of the branch.
Ensuring excellent customer service
Ensure operational compliance to processes
Create and analyze management information system reports
Handle customer complains
Preparing budget and projections for the branch business.
Bring in new customers and boosts profits
Perform other duties as may be directed or assigned by her/his supervisor.

Core Competencies:

Sales and Marketing experience is essential
Computer Literacy
Ability to generate and analyze statistical reports, sales data and other pertinent information
Well used in operational management Well used in driving quality service delivery
Strong Leadership and Team building-skills
Well versed in, reconciliations, clearing, ATM mgt, operations and control
Ability to interpret and analyze systems generated reports.
Being able to prepare reports for mgt consumption.
Good communication skill


Be a holder of a University Degree in a business related field from a recognized institution .
The person should have a minimum of 4 years proven experience in branch and operations management at a senior level and should be able to demonstrate strong leadership skills.
Passion and commitment to quality service performance
Excellent organizational, planning and analytical skills
Ability to work well under pressure with strict deadlines and limited

How to Apply:

Candidates meeting the job requirements shall submit a written application together with a detailed curriculum vitae so as to reach the under signed.Applicants shall indicate their postal address, e-mail address and telephone numbers (both mobile and land line). They shall also submit two names of referees with their contacts who shall be contacted for reference.
The Managing Director,
Maendeleo Bank PLC,
P.o Box 216
Dar es Salaam.

Only shortlisted candidates shall be contacted.