Job Title: Head of Operations
Employer: General Insurance Company
Duty Station: Dar Es Salaam
Application Deadline: 25th Sept 2013
• Set up claims procedures & rules to ensure smooth operation of claims department
• Technical management on all lines claims and ensure fair claims settlement
• Control claims leakage, fraud and meet the set targets,
• Manage subrogation and Claims service.
• Manage other risks like media exposure, customer complaints and compliance with regulation requirement.
• Manage other activities like joint efforts with U/W in product development, risk alarm to U/W, etc.
• Monitor claims processing including authorization, adjudication, problem resolution and payment.
• Training and supporting departmental supervisors
• Maintaining good Intermediary relationships.
• Regulatory Compliance
• Ensuring customer service delivery
• Management Reporting, Product Development
Qualifications and Experiences:
• Degree in insurance or ACII/FCII or equivalent
• 20 years of overall experience with at least 7 years as Head of company / profit center Sound Reinsurance knowledge'
• Management skills and business acumen
• Ability to inject confidence in others, promote and build positive relationships with key internal and external stakeholders
• Good communication skills, written and verbal in English
How to Apply:
If you are confident that you match the above mentioned criteria with your C.V within 7 days to the following address:
P. O. Box 9942,