Wednesday, 25 September 2013

Customer Management Team Leader Careers at Shugulika Recruitment

Job Title: Customer Management Team Leader

Employer: shugulika Recruitment

Duty Station: Dar es Salaam

Application Deadline: 27th Sept 2013

Responsibilities and Accountabilities:

Set clear achievable targets, objectives and develop practical plans to achieve those targets
Manage available resources efficiently to meet the goals within the set time frame.
Coach and motivate the team to deliver best results
Manage and monitor the team’s top customers to ensure these customers are sustained and providing continuous contribution to production.
Prepare regular reports on the performance of the team and identify plans of action.
Follow up with the credit controller to drive customers to pay on time as contracted and as per credit policies.

Experience and Skills:

At least 4 years’ experience in a similar position in either a record management team , or service industry , preferably banks
Organization & Planning Skills
Communication Skills
Selling Skills
Negotiation Skills
Goals Setting

How to Apply: