Employer: Azania Bank Limited
Duty Station: Kahama, Dar Es Salaam
Application Deadline: 12th August 2013
Role and Objective
Effective and effective service 'delivery to customers so as to improve customer profitability.
Tasks and Responsibilities
• Manage Customer service desk effectively and efficiently
• Manage Accounts Opening/updating/Closing and the related activities
• Enter Customer information's in the system for accounts activation
• Performa TM/Bank Card and Pin Mailers issuance
• Prepare monthly report for Accounts open/c1osed/updated/not updated
• Perform SI Bookings
• Prepare Customer related correspondences
• Perform settlement account reconciliation Perform ATM/Bank card reconciliation
• Issue Balance /Bank statement to customers
• Perform FDR bookings
• Perform ATM reconciliation /Loading of cash and sending report to HQ
• Handle aborted /retracted cash
• Assist customers on how to activate their ATM Cards to the ATM Machine.
• Perform Check book ordering, recording, maintenance, calling customers to collect cheque books, unpaid cheque, and prepare monthly cheque books report, Scan and Link images.
• A Bachelor Degree or Advanced Diploma in Marketing or Business Administration with at least TWO years J working experience in Banking Sector. A masters degree will be an added advantage. She/he should be computer Literate.
Remuneration for successful candidates
• Attractive remuneration packages await successful candidates to the above posts as per Azania Bank Limited Salaries and Incentive Schemes as reviewed from time to time.
Only shortlisted candidates will be contact and that they will have to meet all costs associated with their attendance to the interviews. Please note also that successful candidates will be required to meet their relocation costs from wherever they are to new duty station.
How to Apply:
Send applications with detailed resume, copies of relevant certificates, names, addresses of at least two referees, telephone numbers and e-mail addresses of two referees to;
Azania Bank Limited,
Mawasiliano Towers, Sam Nujoma Road
P. O. BOX 32089
Dar es Salaam
Tel No.: 2412025/26/27, Fax No.: 2412028