Thursday, 13 June 2013

Assistant Accounts Executive Jobs in Tanzania at Tanzania Telecommunications Company Limited(TTCL)

Job Title: Assistant Accounts Executive-Retail (One Post)
PLACE: Tanzania Telecommunications Company Limited(TTCL)

Position No:4211200
Responsible to:Accounts Executive
Location:DSM at TTCL Headquarters

Provision of integrated voice/data/image/wireless products, services and solutions while making a profit, and achieves predetermined personal revenue goals including, win back, new revenue and the protection of existing revenue. Implements strong customer relationships and maintains a high level of customer service.

Key Duties and Responsibilities

Assist in identifying new revenue opportunities by analyzing customers' business objectives and motivators; e.g. competitive environment, sales and financial objectives and tactical/strategic business plans
Assist in debt management and Credit Control of the customer accounts under portfolio as guided by the company's Credit Policy.
Maintain a strong working relationship with key Decision Makers, Owners, Department Heads or Communication Contacts to ensure acceptance of solution, successful sales negotiations and long term customer relations.
To implement identified strategies to counter comee(tor's activities and pro-actively protect network revenues and maintain working relationships.
Provides inputs in the preparation of proposals, sales presentations and explaining how TTCLs products and services will provide solutions to business requirements of the customers.
Obtains customer commitment and negotiates conditions of sale e.g. lease, outright purchase, contracts and presents completed documentation for authorization.
To execute customer account plans, and sales plans focused on generating new and protecting existing revenue, and ensure overall customer satisfaction.
Assists in planning, scheduling and implementing promotional activities e.g. trade shows, sales campaigns, product seminars, etc.

Key Accountabilities

Achievement of Key Result Areas and Key Performance Indicators in relation to: Sales budget, Revenue budget, Customer satisfaction, Churn, Customer Profitability (ARPU) and debt growth/decline

Profile/Key Competencies

Diploma in Business Studies/Administration/ Marketing OR equivalent education
Experience of two years in dealing with Major accounts or Customer Relationship Management
Demonstrated ability in sales closure and ability to work in a highly competitive industry.
Knowledge of competitive communication industry issues and technologies
Ability to plan and organize in a self directed environment
Ability to establish relationships with decision makers to increase sales
Sales negotiation skills, aggressive and results-oriented
Knowledge in computer and basic software applications

Competitive and attractive compensation and benefits package including medical and insurance cover will be offered to successful candidates.

Mode of Application :
Application should be submitted on the Application Form accessible in TTCL Website Link Below
Follow the instructions provided in the application form.
Failure to comply with the instructions may lead to disqualification of application form.
The job reference number should be clearly indicated in the space provided on the application form.
(Experiencing any difficulties when applying contact our systems administrator on 022 2142553,0222142610,022 2142607 during working hours for assistance.

Closing date and time; two (2) weeks from the first advertisement date exactly at 16.30 hrs

Deadline: Jun 26, 2013