Friday, 21 December 2012

Hotel Manager Jobs Vacancy in Tanzania at Zanzibar Grand Palace Hotel

Hotel Manager
Zanzibar Grand Palace Hotel

Date Listed: Dec 21, 2012
Email Address
Phone: +255 776 529 877
Area: Zanzibar
Application Deadline: Dec 28, 2012

Position Description:
· Complete all daily administration tasks as required by the top management
· Managing budgets and financial plans as well as controlling expenditure;
· Maintaining statistical and financial records and send report to the top management daily
· Setting and achieving sales and profit targets;
· Analyzing sales figures and devising marketing and revenue management strategies;
·  Training and monitoring staff
·  Planning work schedules for individuals and teams
·  Dealing with customer complaints and comments
·  Addressing problems and troubleshooting
·  Supervising and controlling all departments
·  Ensuring security is effective
·  Carrying out inspections of property and services
·  Ensuring compliance with licensing laws, health and safety and other statutory regulations.
·  Deliver excellent customer service, at all times, ensuring guests’ comfort and safety
·  Deal with all enquires in a professional and courteous manner, in person, on the telephone or via e-mail
·  Propose and implement effective marketing strategies to maximize room occupancy levels
·  Ensure that all bedrooms/conference rooms and areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet our standards

The ability to manage in a diverse environment with focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Ability to communicate effectively with clients, senior management, and support staff
Ability to respond effectively to changing demands
Experience: A minimum of seven years’ experience in hotel or hospitality industry required.
Education: Ideal candidates will possess a bachelor's degree in institutions' management, hospitality services, foods and nutrition, business administration or other related field.
Core competencies: Communication, Fiscal Management, Management and Planning

Application Instructions:
 The application should include:
-A one page cover letter indicating why the applicant is interested in the advertised position
-A complete Curriculum Vitae
-Academic certificates
-The contact details of two referees, possibly one from an academic tutor and one from a current/previous employer
Suitably qualified candidates are invited to forward their application as soon as possible to the Email Link above  

To Apply;